Terms of Service

Throughout the website, the terms "we", "us", and "our" refer to Charliechloe. Charliechloe offers you, the user, this website including all information, tools, and services available on this website, conditioned upon your acceptance of all the terms, policies, and notices stated here.

By visiting our website and/or purchasing anything from us, you engage in our "Service" and agree to the following terms ("Terms of Service", "TOS"), including all additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, network operators, customers, merchants, and/or content providers.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

All new features or tools added to the current offering are also subject to the Terms of Service. You can view the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service.

Section 1 – Terms for the Online Shop
By agreeing to these Terms of Service, you represent that you are at least of legal age in your country of residence and have given us your consent that your minor dependents may use this website.

You may not use our products for illegal or unauthorized purposes, nor may you violate the laws of your jurisdiction (including but not limited to copyright laws) in your use of the service.

You may not transmit worms, viruses, or any other code of a destructive nature.
A breach or non-compliance with any of the terms will result in immediate termination of your services.

Section 2 – General Terms and Conditions
We reserve the right to refuse service at any time for any reason.

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and (a) may be transmitted across various networks and (b) may require adjustments to conform to technical requirements of connecting networks or devices. Credit card information is always transmitted encrypted over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is provided without our express written permission.

The headings used in this agreement are for convenience only and do not limit your use of the service.

Section 3 – Accuracy, Completeness, and Timeliness of Information
We accept no responsibility if the information on this website is not accurate, complete, or up to date. The material on this website is for general information purposes only and should not be used or relied upon as the sole basis for decisions without consulting primary, more accurate, complete, or current information sources. Use of the material on this website is at your own risk.

This site may contain certain historical information. Historical information is by definition not current and is provided for reference purposes only. We reserve the right to change the content of this site at any time but are not obligated to update information on our site. You agree that it is your responsibility to stay informed about changes to our site.

Section 4 – Changes to Services and Prices
Prices for our products may change. We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.

We are not liable to you or any third party for modifications, price changes, suspensions, or discontinuation of the service.

Section 5 - Products
Certain products may only be available online through the website. Such products may be available only in limited quantities and can only be returned or exchanged in accordance with our Return Policy.

We have made every effort to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that the color representation on your computer monitor is accurate.

We reserve the right to limit the quantity of any products or services we offer. All product descriptions or product prices may be changed at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this website is void where prohibited.

Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or through the same customer account, credit card, or billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting you via email and/or the billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 – Optional Tools
We may provide you access to third-party tools over which we have no control or authority.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions or any endorsement. We assume no liability arising from or related to your use of optional third-party tools.

The use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which the tools are provided by the respective third parties.

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). These new features and/or services are also subject to these Terms of Service.

Section 8 – Third-Party Links
Certain content, products, and services available through our service may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee or assume liability or responsibility for third-party materials or websites or for other third-party materials, products, or services.

We are not liable for damages related to the purchase or use of goods, services, resources, content, or other transactions involving third-party websites. Please read the third-party policies and practices carefully and ensure you understand them before conducting any transaction. Complaints, claims, concerns, or questions about third-party products should be directed to the third party directly.

Section 9 – Comments, Feedback, and Other User Submissions
If you submit certain submissions (e.g., contest entries) or unsolicited creative ideas, suggestions, proposals, plans, or other materials in response to our invitation, whether online, by email, by mail, or otherwise (collectively, "comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use the comments you submit, in whole or in part, at any time, without restriction, in any medium. We are and shall not be obligated (1) to treat comments as confidential; (2) to pay you for comments; or (3) to respond to comments.

We have the right, but not the obligation, to monitor, edit, or remove content that we, at our sole discretion, consider to be unlawful, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property rights of any party or these Terms of Service.

You agree that your comments do not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, offensive, or obscene material or contain computer viruses or other malware that could in any way affect the operation of the service or any related website. You may not use a false email address, impersonate any person, or mislead us or third parties as to the origin of comments in any other way. You are solely responsible for all your comments and their accuracy. We do not assume any responsibility or liability for comments posted by you or any third party.

Section 10 – Personal Information
Your provision of personal information through the Store is subject to our Privacy Policy. Please see our Privacy Policy .

Section 11 – Errors, Inaccuracies, and Omissions
Occasionally, our website or service may contain information that includes typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel an order if information in the service or on an associated website is inaccurate at any time without prior notice (even after you have submitted your order).

We do not undertake any obligation to update, modify, or clarify information on the service or on any related website, including but not limited to pricing information, unless required by law. No stated update or refresh date on the service or on any related website should be understood as an indication that information on the service or on any related website has been changed or updated.

Section 12 – Prohibited Uses
In addition to all other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to promote or participate in unlawful activities; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe on our intellectual property rights or the intellectual property rights of others; (e) to harass, insult, abuse, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or misleading information; (g) to transmit viruses or other harmful code.

Do not upload or transmit material that is used or could be used in a way that impairs the function or operation of the service or any related website, other websites, or the internet (h) to collect or track personal data of others; (i) for spamming, phishing, pharming, spoofing, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited uses. (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited conditions.

Section 13 – Disclaimer of Warranties; Limitation of Liability
We make no warranty that you will be able to use our service uninterrupted, timely, securely, or error-free.

We do not guarantee that the results obtained through the use of the service will be accurate or reliable. You agree that we may remove the service from time to time for indefinite periods or terminate the service at any time without prior notice.

Section 14 – Indemnification
You agree to indemnify and hold harmless Charliechloe and its parent companies, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents referenced herein, or your violation of any law or the rights of a third party.

Section 15 – Severability Clause
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severable from these Terms of Service. Such a finding shall not affect the validity and enforceability of the remaining provisions.

Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service remain in effect until either you or we terminate them. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our services or by ceasing to use our website.

Furthermore, we may terminate this agreement at any time without notice if, in our sole discretion, you breach any term or provision of these Terms of Service or we suspect that you have breached such a term or provision. In such case, you remain liable for all amounts due up to and including the termination date, and access to our services (or parts thereof) may be denied to you.

Section 17 – Entire Agreement
If we do not exercise or enforce any right or provision of these Terms of Service, this shall not constitute a waiver of such right or provision.

These Terms of Service and all policies or operating rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, all prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 – Governing Law
These Terms of Service and all separate agreements under which we provide you services are governed by and construed in accordance with German law.

Section 19 – Changes to These Terms of Service
You can view the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace parts of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service after the posting of changes to these Terms of Service constitutes acceptance of those changes.

Section 20 – Contact Information
You can direct questions about the Terms of Service to info@charliechloe.com send.